This privacy policy sets out how The Home Service Limited uses and protects any information that you give The Home Service Limited when you use this website.
By accessing our website, www.housesitters.co.uk you can request a quotation or an application form to become a housesitter. When you submit to us your personal information, you are confirming that you have the authority to do so and permit us to use the information as needed in the fulfillment of our service obligations.
The Home Service Limited will keep your details in our computer system either until we hear that you would like to use our services or to become a housesitter or we will chase up the quotation or application within a fortnight. We do this twice, and if we do not hear from you within three days of the second chase up email, we will delete all your details from our system.
The Home Service Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Home Service Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th April 2018.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our services.
- We may periodically send a promotional email about special offers or other information you might find interesting.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
We do not have links to other websites and do not share our data with third parties. Your data is kept in our secure system to which only The Home Service Limited and our ICT supplier have access.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@housesitters.co.uk
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you. A small fee will be payable in accordance with personal data regulations. If you would like a copy of the information held on you please write to The Home Service Limited, Unit 4, Potkins Lane, Front Street, Orford, IP12 2SS.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.